Rosemary Smyth's blog

Book Review by Advisor Websites

Book Review: 101 Success Tips & Strategies for Financial Advisors
By: Jinn-Erik Tveita Jan 20,2012

Whether you’re a fledgling new advisor, or an established, more seasoned advisor, you understand that your professional performance is the primary driver of your practice’s success. But what are advisory best practices? Are you doing everything you can to build your business?

Rosemary Smyth, an associate certified coach (ACC) and member of the International Coach Federation (ICF), is here to help with her book “101 Success Tips and Strategies for Financial Advisors”.

Ten Tips for Building Rapport

An advisor’s goal is to develop a trusting relationship with their clients. This begins by establishing a connection or building rapport with the client. Most advisors are natural “people people” and can connect with just about anyone they meet. It’s important to let rapport happen naturally and not to push clients immediately to be your best friend.

Ten tips for building rapport are:

1. Be yourself and be sincere.
2. Smile and be positive.
3. Ask open-ended clarifying questions.
4. Listen with genuine interest.
5. Have a sense of humour.

Two Strategies to Get the Most From Your Goals

"The journey of a thousand miles begins with one step."- Lao Tsu

As an advisor, you probably have the acronym SMART (specific, measureable, actionable, realistic, time-bound) memorized. You have written down your goals and you’ve asked someone to hold you accountable. To add extra value and to boost your attainment you can add two more strategies: the goal superchargers—affirmations and visualization.

Strategy 1. Affirmations

Interview with Investment Executive- Six Rules for Attracting HNW Clients

Prepare your business to meet these clients’ needs By Fiona Collie | January 05, 2012

Doing your homework in advance will give you the confidence to approach high net-worth prospects, says Rosemary Smyth, president and coach of Rosemary Smyth and Associates in Victoria.

Whether it's building a strong team, researching the market or creating a strong service process, being prepared will help you earn the respect of both current and future and clients, says Smyth, who specializes in working with financial advisors.

Interview with Investment Executive- Dealing with a Demanding Client

Explain the limits of your service

By Fiona Collie | December 15, 2011

If you should encounter a particularly demanding client, it's best to take a step back and consider a solution instead of the problem.

"Focus on what the client's needs are, not on their manner," says Rosemary Smyth, owner and coach with Victoria-based Rosemary Smyth and Associates, which specializes in working with financial advisors.

Interview with Investment Executive- Dealing with a Difficult Client

Work through the problem, and learn

By Fiona Collie | December 14, 2011

What should you do with a "difficult" client?

Sometimes, talking through a problem with your client, instead of simply referring him or her to someone else, can strengthen your business.

Interview with Investment Executive- Choose your designations wisely

Go for credentials that will add value – not just letters
By Fiona Collie Nov 22, 2011

Before enrolling in a course to get a new designation, think about how it will change your services and benefit clients.

Your professional development planning should always be about building your business, building your confidence and benefiting the client, says Rosemary Smyth, owner and coach of Rosemary Smyth and Associates in Victoria.

Here are some points to keep in mind before signing up for a new designation:

> Look at your competition

Interview with Investment Executive- Five steps to an organized office

Eliminating clutter is key
By Fiona Collie Nov 18, 2011

An organized, professional-looking office can give clients confidence in you and your business.

If a client is distracted during meetings by clutter or inappropriate photographs, he or she may start to have doubts about your competency as an advisor, says Rosemary Smyth, owner and coach of Rosemary Smyth and Associates, which specializes in coaching financial advisors. Clients will feel more confident in you if you appear organized, prepared and focused on the meeting's agenda.

Interview with Investment Executive -Five qualities of a successful hire

What to look for in a prospective employee
Nov 08, 2011 Fiona Collie

Once you have decided the time is right to bring a new employee on board, take the time to find the right candidate.
Having confidence that you have chosen the right person for the job will give you a more positive outlook on the future of your business, says Rosemary Smyth, a business coach and owner of Rosemary Smyth and Associates in Victoria. And that confidence will make a big difference in the new employee's success with your team.

Look for these qualities when assessing a candidate to join your business:

Interview with Investment Executive-Casual Friday: A cup of “Joe”

Meet a client for coffee as a casual alternative- Friday, September 23, 2011 by Fiona Collie

For lighter conversations and a change of pace, consider meeting with a client over a cup of coffee.

“Sometimes people enjoy having a different atmosphere,” says Rosemary Smyth, owner and coach with Victoria-based Rosemary Smyth and Associates, which specializes in coaching financial advisors. “The office is quite formal.”

Of course, you should be selective when choosing a setting for your meeting over a cup of “Joe.”

Syndicate content


© 2009 Rosemary Smyth & Associates